- Managed Microsoft Azure cloud infrastructure serving +200 users with 99.9% uptime, ensuring high availability and security.
- Administered multiple Azure subscriptions, resource groups, and RBAC access controls.
- Administered Microsoft 365 and Entra ID (Azure AD) for identity management, licensing, and access governance across the organization.
- Enforced endpoint compliance and device management policies using Microsoft Intune.
- Designed and deployed scalable cloud solutions aligned with business requirements.
- Provisioned and optimized Virtual Machines and cloud services.
- Implemented Azure Backup and disaster recovery solutions.
- Managed Azure Storage (Blob, File, Disk) with secure access policies.
- Enforced network security using NSGs and secure cloud architecture.
- Monitored system performance and optimized workloads in hybrid environments.
- Resolved Azure-related incidents with minimal downtime.
Infrastructure & Operations:
- Managed hybrid infrastructure with 4 on-premises servers and 10 cloud-based virtual machines.
- Administered routers, switches, firewalls, LAN/WAN connectivity.
- Applied patch management and security hardening.
- Managed IT service requests and incident workflows via ServiceNow ticketing system.
- Deployed and supported enterprise WiFi (Aruba & Ruijie).
- Delivered VSAT and Cisco-based managed services projects
